Adding an Access Code Gate

The Access Code gate requires a unique code to view your site/live stream.  This is a great option for VIP tickets or if you are doing ticketing off-site.  Note that Access Code is a premium feature, please reach out to your Account Manager for details. 

To enable the Access Code gate, you must first create a subscription:

• Click Entitlements from the admin tab 
• Create a new entitlement (if desired, the amount can be left blank or 0)
• Click the Key icon next to the subscription
• Enter the amount of access codes
• Click Download (that will download into a CSV file)

To enable the gate itself: 

• Click Channels
• Select that channel you'd like to add the gate to
• Click Settings on the channel
• Scroll down to Gate, toggle that on
• Select Access Code
• Fill out the fields and select the subscription you created
  • Title = Name of Event 
  • Subtitle = More information about the event 
  • Date/Time = date and time of the event 
  • Web & Mobile Image: Background image user will land on with access code details 
  • I Can't Find My Code = Text to display if a user cannot find their code. 
• Hit Save and Publish.