Exporting user lists Exporting user lists

Exporting user lists

Olivia Friedlander Olivia Friedlander

Logged in users, including users with access to entitlements, can be found via the Community Dashboard.  To get started, click on Community from the admin tab. 

The Community view will default to all logged in users.  It will say User Results: XXX and have an Export Result button next to it:

Screen_Shot_2021-02-10_at_4.38.15_PM.png

 

To Export All Users:

  1. Click the Export Results button 
  2. When the report is ready, the button will read "Download Results" Screen_Shot_2021-02-11_at_3.49.41_PM.png
  3. Click Download Results 
  4. A CSV will download directly to your computer 

 

The CSV will contain the following information: 

  • Joined Date (when the user first logged in) 
  • Name 
  • UserID (this will pull from the Service used)
  • Service 
  • Marketing Opt In 
    • True = The user opted in
    • False = They did not opt in 
    • Blank = The feature was not turned on