Removing an entitlement Removing an entitlement

Removing an entitlement

Olivia Friedlander Olivia Friedlander

Removing a user's entitlement is done via the Community Dashboard.  Click on Community from your admin tab to get started. 

  1. Search for the user via Name or Email 
  2. Click View Profile next to the desired user 
  3. Locate the desired entitlement and click "Remove" under actions 
  4. A confirmation modal will appear, click Yes 
  5. The entitlement will be removed*

*Removing an entitlement from a user's account will not automatically kick them off the stream.  The update is subject to a cache. If the user refreshes or the cache updates, they will then be removed from the channel.