Is there a time limit on live streams?
If you are streaming directly to Maestro, there is an 8 hour limit to yo...
Can I Add Closed Captions?
As of Q1 2021, we do not support Closed Captions with our streaming serv...
Scheduling Pre-Recorded Content
Scheduling pre-recorded content is an easy way to play content "as live"...
Upload a Video (VOD)
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Uploading a video to Maestro is super simple! Just follow the steps be...
Creating a Video
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All video types follow these general steps:Â
1. Click Library from the...
Creating a Playlist
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There are two ways to create a playlist within Maestro.Â
Option 1: Imp...
Adding Live Content
Content is set up via the Channels tab in the admin bar under the Custom...
Supported Video Players
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Maestro is video player agnostic, which means you can use almost any v...
Streaming Directly to Maestro
Maestro offers the ability to stream directly to the platform via an RTM...
Streaming to Maestro via Zoom
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Zoom offers their clients the ability to send their meeting or webinar...
Recommended OBS Settings for Maestro Streaming
If you are using our default option (Mux), please refer to this article:...
Setting Up VOD Content
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There are two ways to set up VOD content on your channel (note this is...
Removing a Video or Playlist
To remove a video or playlist from your Library:
Go to the Library
Clic...
Why is there a lock symbol next to my video?
The lock symbol appears next to a video when the video has not finished ...
Can I Embed A Hosted Twitch Stream?
No, unfortunately Twitch's embed policy does not allow hosted streams to...
Can I Use My Own Player?
Yes, if your player is not supported out of the box you may use the ifra...
Can I Download My VOD?
At this time, we do not offer the ability to download your VOD recording...
Does Maestro Record My Stream?
If you are using a third party player, such as YouTube, Twitch or Vimeo,...
Why Is My Video Connection Interrupted?
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Maestro pulls the video feed in directly from the source, so if there ...