Is there a time limit on live streams?
If you are streaming directly to Maestro, there is an 8 hour limit to yo...
Olivia Friedlander Olivia Friedlander
Can I Add Closed Captions?
As of Q1 2021, we do not support Closed Captions with our streaming serv...
Olivia Friedlander Olivia Friedlander
Scheduling Pre-Recorded Content
Scheduling pre-recorded content is an easy way to play content "as live"...
John Doe John Doe
Upload a Video (VOD)
  Uploading a video to Maestro is super simple! Just follow the steps be...
John Doe John Doe
Creating a Video
  All video types follow these general steps:  1. Click Library from the...
John Doe John Doe
Creating a Playlist
  There are two ways to create a playlist within Maestro.  Option 1: Imp...
John Doe John Doe
Adding Live Content
Content is set up via the Channels tab in the admin bar under the Custom...
John Doe John Doe
Supported Video Players
  Maestro is video player agnostic, which means you can use almost any v...
John Doe John Doe
Streaming Directly to Maestro
Maestro offers the ability to stream directly to the platform via an RTM...
John Doe John Doe
Streaming to Maestro via Zoom
  Zoom offers their clients the ability to send their meeting or webinar...
John Doe John Doe
Recommended OBS Settings for Maestro Streaming
If you are using our default option (Mux), please refer to this article:...
John Doe John Doe
Setting Up VOD Content
  There are two ways to set up VOD content on your channel (note this is...
John Doe John Doe
Removing a Video or Playlist
To remove a video or playlist from your Library: Go to the Library Clic...
John Doe John Doe
Why is there a lock symbol next to my video?
The lock symbol appears next to a video when the video has not finished ...
John Doe John Doe
Can I Embed A Hosted Twitch Stream?
No, unfortunately Twitch's embed policy does not allow hosted streams to...
John Doe John Doe
Can I Use My Own Player?
Yes, if your player is not supported out of the box you may use the ifra...
John Doe John Doe
Can I Download My VOD?
At this time, we do not offer the ability to download your VOD recording...
John Doe John Doe
Does Maestro Record My Stream?
If you are using a third party player, such as YouTube, Twitch or Vimeo,...
John Doe John Doe
Why Is My Video Connection Interrupted?
  Maestro pulls the video feed in directly from the source, so if there ...
John Doe John Doe