Casting to TV
Maestro supports Chromecast and Airplay on mobile and desktop devices fo...
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How to Go Live
Hello! If you’re reading this, you’ve likely made your way through our G...
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Is there a time limit on live streams?
If you are streaming directly to Maestro, there is an 8 hour limit to yo...
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Can I Add Closed Captions?
As of Q1 2021, we do not support Closed Captions with our streaming serv...
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Scheduling a Video
Scheduling a pre-recorded video is an easy way to premiere content in an...
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Upload a Video (VOD)
  Uploading a video to Maestro is super simple! Just follow the steps be...
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Creating a Video
  All video types follow these general steps:  1. Click Library from the...
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Creating a Playlist
  There are two ways to create a playlist within Maestro.  Option 1: Imp...
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Adding Live Content
Content is set up via the Channels tab in the admin bar under the Custom...
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Supported Video Players
  Maestro is video player agnostic, which means you can use almost any v...
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Streaming Directly to Maestro
Maestro offers the ability to stream directly to the platform via an RTM...
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Streaming to Maestro via Zoom
  Zoom offers their clients the ability to send their meeting or webinar...
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Recommended Settings for Streaming Directly to Maestro
To achieve the best stream quality on Maestro, we recommend utilizing th...
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Set Up VOD Content
  There are three main ways to utilize VOD content on Maestro: schedulin...
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Removing a Video or Playlist
To remove a video or playlist from your Library: Go to the Library Clic...
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Why is there a lock symbol next to my video?
The lock symbol appears next to a video when the video has not finished ...
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Can I Embed A Hosted Twitch Stream?
No, unfortunately Twitch's embed policy does not allow hosted streams to...
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Can I Use My Own Player?
Yes, if your player is not supported out of the box you may use the ifra...
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View and Utilize a Past Livestream Recording
Whenever you stream direct to Maestro, your video feed is automatically ...
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Why Is My Video Connection Interrupted?
  Maestro pulls the video feed in directly from the source, so if there ...
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