How to Go Live
Hello! If you’re reading this, you’ve likely made your way through our G...
Is there a time limit on live streams?
If you are streaming directly to Maestro, there is an 8 hour limit to yo...
Can I Add Closed Captions?
As of Q1 2021, we do not support Closed Captions with our streaming serv...
Scheduling a Video
Scheduling a pre-recorded video is an easy way to premiere content in an...
Upload a Video (VOD)
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Uploading a video to Maestro is super simple! Just follow the steps be...
Creating a Video
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All video types follow these general steps:Â
1. Click Library from the...
Creating a Playlist
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There are two ways to create a playlist within Maestro.Â
Option 1: Imp...
Adding Live Content
Content is set up via the Channels tab in the admin bar under the Custom...
Supported Video Players
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Maestro is video player agnostic, which means you can use almost any v...
Streaming Directly to Maestro
Maestro offers the ability to stream directly to the platform via an RTM...
Streaming to Maestro via Zoom
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Zoom offers their clients the ability to send their meeting or webinar...
Recommended Settings for Streaming Directly to Maestro
To achieve the best stream quality on Maestro, we recommend utilizing th...
Set Up VOD Content
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There are three main ways to utilize VOD content on Maestro: schedulin...
Removing a Video or Playlist
To remove a video or playlist from your Library:
Go to the Library
Clic...
Why is there a lock symbol next to my video?
The lock symbol appears next to a video when the video has not finished ...
Can I Embed A Hosted Twitch Stream?
No, unfortunately Twitch's embed policy does not allow hosted streams to...
Can I Use My Own Player?
Yes, if your player is not supported out of the box you may use the ifra...
View and Utilize a Past Livestream Recording
Whenever you stream direct to Maestro, your video feed is automatically ...
Why Is My Video Connection Interrupted?
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Maestro pulls the video feed in directly from the source, so if there ...