How to Add an Admin

Learn how to add an Admin in Maestro.

Users can add admins to their Maestro account to provide full access to multiple team members and facilitate collaboration.

There are two ways that you can add Admins to your Maestro account.

Option 1: Invite an Admin

The first approach is to invite a new user to be an admin. This can be done with the following steps:

  1. Click the "Settings" button from the menu on the left-hand side of the Maestro dashboard
  2. Click the "Admins" tab
  3. Click "Invite New Admin" 
  4. Type in the email address of the person you want to invite as an admin
  5. Select the role they should have
  6. Click "Send Invite" to have an invitation sent to the user directly from Maestro
Another option with this approach is simply clicking "Copy Link" and sending the link manually. Invitations are valid for 24 hours, but they can be resent after the expiration period.

Option 2: Grant Admin Privileges to Existing Users

Another approach is to grant admin privileges to existing users.
  1. Click the "Settings" button from the menu on the left-hand side of the Maestro dashboard
  2. Click the "Admins" tab
  3. The list displayed will show you a list of current admins. Search for the user's name or email 
  4. Click the edit button next to their name 
  5. Check "Site Admin" to grant them access. You can assign "Chat Moderator" access here as well
  6. Click "Save"

The user should see their admin tools displayed the next time they log in.

You can also use this approach to manage admin access. Simply find the user whose access you'd like to revoke, click "Edit," and uncheck the "Site Admin" or "Chat Moderator" box. 

For additional support, please reach head to our support portal to submit a ticket.

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