How to Set Up Quest Rewards

Learn the basics of Quest Rewards on Maestro.

Maestro offers three different reward types: prize, raffle, and webhook. Let's take a moment to break down each of these reward types.


A prize rewards a user with a code they can use off Maestro. For example, a discount code to a store or on a subscription.

To set up this reward, you must provide your Customer Success Manager with a CSV of the codes 


Raffles allow users to submit an entry for a chance to win a prize, but only one entry per user is allowed.

You can export the list of raffle entries and reward users outside of the Maestro platform by contacting them via email 


A webhook allows you to reward users with an item directly into their linked account.  For example, if the user is logged in with their Microsoft account, they can claim an in-game skin. 

This reward type requires a technical setup on the client-side to enable fulfillment and requires the user to be authenticated with an account linked to the client reward system. Please submit a ticket to enable this reward type.

Setting Up Quest Rewards

Reference our Quest setup guide for the complete steps on setting up Quests. Here are two sections that you must fill out once you reach the "Reward" step:

  • Reward: Text that appears in the reward box, letting users know what the reward is
  • Claimed Message: Message users received when they have claimed or submitted an entry

Regardless of the type, both fields must be filled out.