Using Chat Moderation Tools

Maestro offers the following moderation tools for Maestro chat:

Removing a message 

  • To use, hover over a users message in chat 
  • Click the Remove button next to the message 
  • Confirm Yes or select No on the prompt 

Silencing a user 

  • To use, hover over the user’s name 
  • Click the silence button next to their name 
  • Confirm Yes or select No on the prompt
  • Once the user is silenced, their previous messages will remain, however their future messages will not appear

To unsilence a user:

  • Click Panels from the admin bar 
  • Click the edit button next to your Chat panel 
  • At the bottom of your sidebar there will be a section for Silenced Users
  • Click Unsilence next to the user 

Clearing the chat

  • To use, click Clear Chat button on the bottom right of the chat panel.
  • This will clear the entire chat and all its messages, however they will still be available for export.

Filtered Words

Maestro already filters our hundreds of commonly used profanity. Filtered words will appear in the chat with ***. If there are additional filtered words you'd like to add, you can add them to the Filtered Words section of the chat panel. 

  • Click Panels from the admin bar 
  • Click the edit button next to your Chat panel 
  • Towards the bottom of your sidebar there will be a section for Filtered Words
  • Type the words you wish you be filtered separated by commas

For more help with Chat features, check out our article on adding a Maestro Chat panel.